Cookies Policy

This Cookies Policy explains how Teadiqo uses cookies and similar tracking technologies on our website and AI CRM platform. We believe in transparency about how we collect and process data. By continuing to use our platform, you consent to our use of cookies as described in this policy, unless you have adjusted your browser settings to refuse cookies.

1. What Are Cookies

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, enhance user experience, and provide information to website owners. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. Cookies can be "persistent" (remain on your device after you close your browser) or "session" (deleted when you close your browser).

2. How Teadiqo Uses Cookies

We use cookies for several essential purposes: to authenticate users and maintain secure sessions; to remember your preferences and settings; to analyze platform usage and performance; to improve platform functionality and user experience; to detect and prevent fraudulent activity; and to store your login status and session information. Some cookies are strictly necessary for our platform to function correctly, while others help us understand how you interact with our services.

3. Types of Cookies We Use

Strictly Necessary Cookies: These cookies are essential for the operation of Teadiqo. They enable core functionality such as security, network management, and account authentication. You cannot opt out of these cookies as our platform cannot function properly without them.

Preference Cookies: These cookies allow our platform to remember choices you make and provide enhanced, personalized features. They may remember your language preferences, dashboard layout settings, and display options. If you disable these cookies, some features may not work as intended.

Analytics and Performance Cookies: These cookies help us understand how visitors interact with our platform by collecting and reporting information about usage patterns, page visits, load times, and error rates. This data is aggregated and anonymized, helping us improve platform performance and user experience.

Functional Cookies: These cookies enable additional functionality, such as remembering your recently viewed items, storing form input data, and providing live chat support. Disabling these cookies may limit certain interactive features.

4. Third-Party Cookies

We may allow trusted third-party service providers to place cookies on our platform to perform functions on our behalf. These providers include analytics services, security monitoring tools, and customer support platforms. These third parties are contractually obligated to use cookies only for the purposes specified by Teadiqo and to maintain the confidentiality of any information collected. We do not control third-party cookies, and we recommend reviewing the privacy and cookie policies of these providers. Teadiqo does not sell or share cookie data with advertisers or marketing networks.

5. Managing and Disabling Cookies

Most web browsers are initially configured to accept cookies. You have the ability to control cookie settings through your browser preferences. You can set your browser to refuse all cookies, to notify you when a cookie is being placed, or to delete existing cookies. However, please be aware that disabling or deleting strictly necessary cookies may prevent you from accessing certain features of Teadiqo and may negatively impact your user experience. The specific steps to manage cookies vary by browser. For detailed instructions, please consult your browser's help documentation or visit aboutcookies.org.

6. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies such as web beacons, pixels, and local storage. Web beacons are small graphic images embedded in web pages or emails that allow us to track whether you have viewed a page or opened an email. Local storage allows data to be stored locally on your device and is used to remember your preferences and cached content. These technologies serve similar purposes to cookies and are subject to the same privacy protections described in this policy.

7. Cookies and AI Features

Some of our AI-powered features may use cookies to personalize your experience and improve recommendation accuracy. For example, cookies help our AI models understand your usage patterns to provide relevant insights and workflow optimizations. These cookies do not access your customer data or compromise the privacy of your business information. All AI processing remains separate from cookie data unless you have explicitly consented to broader data usage as described in our Privacy Policy.

8. Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legal requirements, or our platform operations. When we make material changes, we will notify you by updating the "Last updated" date and posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about our use of cookies and related technologies. Your continued use of Teadiqo after any changes constitutes acceptance of the revised Cookies Policy.

9. Contact Information

By using Teadiqo, you acknowledge that you have read and understood this Cookies Policy and agree to our use of cookies and similar technologies as described herein.